Shipping Policy

Delivery policy of PalletNhuaHCM.vn on providing door-to-door delivery services to customers.
Subjects to which the Policy applies
We apply the door-to-door delivery policy to all customers who buy products of PalletNhuaHCM.vn
Objects and shipping range
Transport object
Includes all products that customers order and have delivery needs.
Shipping range
PalletNhuaHCM.vn will fulfill all shipping requirements for customers nationwide through the transportation system or postal delivery.
Form of transportation
We apply a door-to-door delivery policy to all customer delivery requests.
PalletNhuaHCM.vn has a trucking system as well as cooperates with reputable shipping companies to ensure the best delivery service to customers.
Transportation costs
PalletNhuaHCM.vn applies a delivery policy that includes shipping fees or customers will pay shipping fees when receiving goods.
Some note
The customer is responsible for inspecting the goods upon receipt. When detecting damaged, scratched, broken, dented, or wrong goods, wrong size, wrong color, sign to confirm the condition of goods with the delivery staff and immediately notify the Department. Customer care of PalletNhuaHCM.vn for immediate handling.
We are committed to performing shipping services for customers on time as notified to customers. However, in some special cases (such as fire, accident, earthquake, flood ...) or force majeure effects from external factors affecting the transportation (such as weather, traffic, etc.) communication, ...) or objective conditions that PalletNhuaHCM.vn cannot control, the actual delivery time may be longer than expected. In these cases, our functions must make every effort to remedy the situation to the best of their ability and prioritize problem-solving in the best interest of the customer.